Privacy Policy

Privacy Policy

Van Der Linden Electric, Inc.
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Van Der Linden Electric, Inc. ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our services. All text messaging opt-in data is kept strictly confidential.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Physical address

Payment information when applicable

Opt-in records and timestamps for SMS and email communications

Non-Personal Information

IP address

Browser type

Device information

Website usage analytics

Cookies and similar technologies

Customer Communications

Service inquiries

Quote requests

Appointment details

Service history

Customer feedback

2. How We Use Your Information

We use collected information to:

Provide electrical services and estimates

Respond to inquiries and quote requests

Schedule appointments

Process payments

Communicate regarding requested services

Improve our website and customer experience

Maintain records of communication preferences and consent

Protect against fraud and unauthorized activity

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging program, you agree to receive text messages related to our services, including:

Appointment reminders

Estimate follow-ups

Service updates

Customer support communications

Opt-In & Consent

You will only receive messages if you have expressly opted in.

We maintain timestamped records of all opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations.

Opt-Out Instructions

Reply STOP at any time to unsubscribe.

You will receive a final confirmation message.

No additional messages will be sent unless you opt in again.

Message Frequency

Message frequency varies based on your interaction with our business.

Messages relate only to services you have requested or inquired about.

Help & Support

Reply HELP for assistance or contact us directly:

Email: [email protected]
Phone: (760) 845-6308

Carrier Information

Standard message and data rates may apply.

Carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors and service providers is permitted only when necessary to provide customer support, scheduling, or message delivery services.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Payment processors

Appointment scheduling providers

Website hosting providers

SMS delivery platforms

These providers are contractually required to protect your information.

Legal Requirements

We may disclose information when required by law or legal process.

Business Transfers

If Van Der Linden Electric, Inc. is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

Text messaging opt-in data and consent information will never be shared except with providers necessary to deliver messaging services.

5. Data Security

We implement reasonable safeguards to protect your information, including:

Secure website encryption

Access controls

Password-protected systems

Regular software updates

Secure backup procedures

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics technologies to:

Improve website performance

Understand visitor behavior

Remember user preferences

Measure marketing effectiveness

You may disable cookies through your browser settings.

7. Your Rights & Choices

You may:

Request access to your personal information

Request correction of inaccurate information

Request deletion of personal information where applicable

Unsubscribe from marketing emails

Opt out of SMS communications by replying STOP

Withdraw consent for future communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

Van Der Linden Electric, Inc.
4105 Trieste Drive
Carlsbad, CA 92010

Phone: (760) 845-6308
Email: [email protected]
Website: vanderlindenelectric.com

By using our website and services, you consent to this Privacy Policy.