Terms of Service

Van Der Linden Electric, Inc.
Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

Van Der Linden Electric, Inc. may send text messages to customers and prospective customers who have requested an estimate, scheduled electrical service, submitted a website form, or otherwise expressly opted in to receive SMS communications.

Messages may include:

Quote-request follow-ups

Appointment confirmations

Appointment reminders

Scheduling or rescheduling updates

Service-related updates

Customer-support communications

SMS consent is collected through website forms or other approved opt-in methods. Where consent is collected online, the form includes a dedicated disclosure and consent checkbox.

Consent to receive text messages is not a condition of purchasing any goods or services.

2. Cancellation Instructions

You may cancel SMS communications at any time by replying STOP to the number that sent you a message.

After you send STOP, you will receive a confirmation message stating that you have been unsubscribed. You will not receive additional SMS messages unless you opt in again.

To rejoin the messaging program, submit a new request or otherwise provide renewed consent.

3. Support Information

For assistance, reply HELP to any message or contact:

Email: [email protected]
Phone: (760) 845-6308

Customer support is available during regular business hours.

4. Carrier Liability

Wireless carriers are not responsible for delayed, incomplete, or undelivered messages.

5. Message Frequency and Data Rates

Message frequency varies based on your service request, appointment schedule, and communications with Van Der Linden Electric, Inc.

Message and data rates may apply to messages sent to you and messages you send to us. Contact your wireless provider with questions regarding your text or data plan.

6. Supported Carriers

Our SMS program is intended to work with major United States wireless carriers and many regional carriers. Message delivery is subject to carrier availability and network conditions.

7. Age Requirement

You must be at least 18 years old or have the authorization of a parent or legal guardian to participate in our SMS messaging program.

8. Privacy Policy

Information collected through our SMS program is handled according to our Privacy Policy, available at:

vanderlindenelectric.com/privacy-policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties except service providers and messaging platforms necessary to deliver the messages you have agreed to receive.

Van Der Linden Electric, Inc. complies with applicable SMS communication laws and industry standards, including applicable provisions of the Telephone Consumer Protection Act.

General Terms

This website, referred to as the “Site,” is owned and operated by Van Der Linden Electric, Inc. Throughout these Terms of Service, “Company,” “we,” “us,” and “our” refer to Van Der Linden Electric, Inc.

By accessing or using the Site, you agree to these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or features made available through the Site.

If you do not agree to these Terms, please do not use the Site.

We may modify these Terms periodically. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Website Information and Estimates

Information provided through this Site is for general informational purposes and does not constitute a binding electrical estimate, service agreement, engineering opinion, or guarantee.

Any estimate requested through the Site is subject to review and may require:

A phone consultation

Photographs of the project

An onsite inspection

Verification of existing electrical conditions

Confirmation of materials, access, permitting, and project scope

A website submission does not guarantee appointment availability or create a contractor-client relationship.

Final pricing, scope, scheduling, and payment terms will be provided separately and must be accepted by the customer before work begins.

Electrical Services

Electrical work may be subject to site conditions, code requirements, utility-provider requirements, inspections, permits, material availability, and other circumstances that cannot always be identified before work begins.

Customers are responsible for providing accurate information regarding the property and requested work. Any concealed, unsafe, defective, unpermitted, or previously modified electrical conditions discovered during service may require additional work and charges.

Specific project terms, warranties, exclusions, payment requirements, and responsibilities may be included in a separate estimate, invoice, proposal, or service agreement. If those documents conflict with these website Terms, the project-specific documents will control.

Intellectual Property Rights

Our Limited License to You

The Site and its contents, including text, photographs, graphics, logos, designs, videos, and other materials, are owned by or licensed to Van Der Linden Electric, Inc. and are protected by applicable copyright, trademark, and intellectual-property laws.

You may use the Site only for lawful, personal, and noncommercial purposes.

Without written permission, you may not:

Copy or reproduce Site content

Modify or republish Site materials

Sell, license, or distribute Site content

Use Site content for commercial purposes

Create derivative works from Site content

Attempt to extract or misuse data from the Site

You may print or save a reasonable portion of the Site for personal reference, provided all copyright and proprietary notices remain intact.

Materials Submitted by You

When you submit photographs, videos, comments, reviews, project descriptions, or other materials through the Site, you represent that you have the right to provide those materials.

You authorize us to use submitted materials as reasonably necessary to:

Review your service request

Prepare an estimate

Communicate with you

Schedule or perform requested services

Maintain business and service records

We will not use customer photographs or project materials for public advertising without permission where such permission is required.

Acceptable Use

You agree not to use the Site to:

Submit false, misleading, or fraudulent information

Impersonate another person

Interfere with Site security or functionality

Upload malicious software or harmful code

Attempt unauthorized access to systems or accounts

Engage in unlawful, abusive, threatening, or deceptive conduct

Collect information about other users without authorization

We may restrict or terminate access to the Site when we reasonably believe these Terms have been violated.

Third-Party Links and Services

The Site may contain links to websites, applications, payment processors, scheduling platforms, map services, or other resources operated by third parties.

These links are provided for convenience. Van Der Linden Electric, Inc. does not control and is not responsible for third-party content, security, availability, products, services, or privacy practices.

Your use of a third-party service is governed by that provider’s terms and privacy policies.

Payments and Online Transactions

When payment functionality is available through the Site, payments may be processed by a third-party payment provider.

By submitting payment information, you represent that:

The information is accurate

You are authorized to use the selected payment method

You authorize the applicable charge

Payment information may be collected and processed directly by the payment provider. Van Der Linden Electric, Inc. does not guarantee the security or availability of third-party payment systems.

Additional payment terms may be provided in an estimate, invoice, proposal, or service agreement.

Accounts and Passwords

Certain Site features may require an account or customer portal.

You are responsible for:

Providing accurate registration information

Protecting your login credentials

Restricting unauthorized access to your account

Notifying us of suspected unauthorized activity

Contact us immediately at [email protected] if you believe your account or information has been compromised.

Disclaimers

The Site and its content are provided on an “as available” basis.

To the fullest extent permitted by law, Van Der Linden Electric, Inc. does not guarantee that:

The Site will always be available

Site content will be completely error-free

Online submissions will always be transmitted successfully

Estimates can be provided without further inspection

Third-party links or services will remain available

Nothing on this Site should be used as instructions for performing electrical work yourself. Electrical work can be dangerous and should be performed by a properly qualified professional.

California laws that do not permit the exclusion of certain warranties are not affected by this section.

Limitation of Liability

To the fullest extent permitted by law, Van Der Linden Electric, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site.

This limitation does not apply where liability cannot legally be limited or excluded.

Indemnification

You agree to indemnify and hold harmless Van Der Linden Electric, Inc. and its owners, representatives, service providers, and agents from claims, damages, losses, liabilities, and reasonable expenses arising from:

Your unlawful use of the Site

Your violation of these Terms

Information or materials you submit

Your infringement of another person’s rights

This provision applies only to the extent permitted by law.

Termination

We may restrict, suspend, or terminate access to the Site if we reasonably believe that a user has violated these Terms, misused the Site, attempted unauthorized access, or engaged in unlawful conduct.

Provisions that should reasonably survive termination will remain in effect, including intellectual-property, disclaimer, limitation-of-liability, and indemnification provisions.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any legal action concerning the Site or these Terms shall be brought in a court of appropriate jurisdiction located in San Diego County, California, unless applicable law requires otherwise.

Changes to These Terms

We may revise these Terms periodically. The current version will be posted on this page with its effective date.

Your continued use of the Site after revised Terms are posted constitutes acceptance of those changes.

Contact Us

Questions regarding these Terms of Service may be directed to:

Van Der Linden Electric, Inc.
4105 Trieste Drive
Carlsbad, CA 92010

Phone: (760) 845-6308
Email: [email protected]
Website: vanderlindenelectric.com

By using this website, you acknowledge that you have read and agree to these Terms of Service.